Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use our website or request our appliance repair services. By using our website or contacting us for services, you agree to the collection and use of information in accordance with this policy.

When you submit a service request through our website, phone call, or WhatsApp, we may collect personal information such as your name, phone number, email address, service address, and details about the appliance issue. This information is collected only for the purpose of responding to your request, scheduling service appointments, providing repair services, and communicating with you regarding your service request.

We use the information you provide to contact you regarding your service inquiry, confirm appointments, provide technical support, and improve the quality of our services. Your information may also be used to send service updates, appointment confirmations, or important communication related to the repair service you requested.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may only be shared with our technicians or service staff when necessary to complete the requested repair service. In some cases, we may also share limited information with payment service providers if online payment methods are used.

Our website may use basic technologies such as cookies or analytics tools to improve user experience and understand how visitors use the website. These tools help us improve website functionality, service information, and user experience. These technologies do not collect sensitive personal information without your consent.

We take reasonable steps to protect the personal information you provide from unauthorized access, misuse, or disclosure. However, while we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure.

Our website may contain links to other websites or services that are not operated by us. We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, or legal requirements. Any updates will be posted on this page, and continued use of our website after such changes indicates your acceptance of the updated policy.

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us using the following details:

Address:
11/1, West 5th Street, Tattaneri, Madurai 625018
Phone: +91 9363513386
Email: info@coolcareapplianceservice.com